Reliability
• Strives to keep promises.
• Exhibits behaviors consistent with words and actions.
• Respects professional and personal privacy.
Being Fair
• In its activities, it prioritizes business interests over personal interests.
• It respects differences and does not discriminate.
• It treats everyone the same in matters related to its work and creates equal opportunities.
Honesty
• Takes responsibility for the tasks he undertakes and the decisions he makes.
• Expresses what he knows to be true without considering his personal interests.
Work Discipline
• Takes care to comply with the rules of the workplace.
• Takes care not to endanger the safety of his/her colleagues and himself/herself in his/her activities.
• Respects the priorities of his/her colleagues.
Corporatism
• Takes care to represent the institution in the best possible way in the environments he/she is present.
• Takes care to use company resources efficiently without wasting them.
• Acts by considering the interests of the institution in matters related to the company in the environment he/she is present.
Social Awareness
• Takes care to balance the benefits of society and the institution.
• Takes care to protect the environment and its safety in its activities and when using resources.
• Respects the laws, values and traditions of the country and society.
Customer Sensitivity
• Is sensitive to complaints and expectations of internal and external customers and takes action to resolve them.
• Strives to resolve risks to customers.
Being Respectful
• He/she is respectful of his/her environment and colleagues, their personality, duties and responsibilities in his/her attitudes, behaviors and expressions.